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Kirkland Signature Seasoned Rotisserie Chickens at the Costco Wholesale in Teterboro.
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By VICTOR E. SASSON
EDITOR
I've received two complaints about undercooked Costco Wholesale rotisserie chickens from shoppers, and both were graphic.
They described "bloody" joints, "bright red blood" oozing from joints and "pink" meat.
Neither said where the chickens were purchased.
They both commented on my original post in 2012 about the low quality of Costco's Kirkland Signature Seasoned Rotisserie Chickens:
Costco's rotisserie chicken makes great dog food
Ken Kurose said:
"Ugh my mom bought rotisserie chicken today at costco. It was undercooked. Figured it out after I took the skin off and ate the wing then pulled the dark meat off at the bottom And saw how link [pink] it still was and how fat the skin was. I'm sitting on the toilet hating life. Ugh."The second comment was anonymous:
"I love Costco's/Kirkland's rotisserie chicken but every time, it is bloody on the joints! I tried to bring it to their attention but I was told to just take my concern ( I take pictures) to the merchandise return counter and I will be refunded. I said my intention is to bring it to someone's attention so it will get fixed (not get refund every time). I was told, the thermostat for their rotisserie is fixed and set at supposed to be its perfect cooking setting that I cannot be adjusted any further. That I should just bring my bloody chicken pictures and I will get a refund. ONe would think I would enjoy my free super most delicious rotisserie chicken in the whole world. Not. I wish for them to fix it. How do I write to them? Thank you."I suggested the second complainer post something on Costco's Facebook page, which appears to be monitored by company employees.
This same person sent a second comment similar to the first with added detail:
"I have same experience. all the r. chicken I bought at Costco were bloody in the joints, and pink on the muscle areas. these areas as so undercooked that bright red blood oozes when i cut into the joints. i used to throw it away, until i thought i'd bring it to Costco's attention to fix it. apparently, they have been aware but could not anything bec their rotisserie thermostat is already set at what supposed to be a perfect setting. Costco encouraged me to just bring in my concern to their merchandise return desk and i will get a refund. I take pictures of the bloody chicken instead of bringing the actual bloody chicken. sure i get refunded, no questions asked. one would think how lucky i am for getting free r. chicken. but i am not. the problem is not fixed, and i can keep bringing pictures and get refunded everytime...but i hope they will eventually do it right. bec i love Costco's rotisserie chicken (just remove the fats)."
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The label is silent on the use of harmful antibiotics to raise the chickens. Ingredients include salt, sodium phosphate, modified food starch, potato dextrin, carrageenan, sugar and dextrose.
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At the Teterboro warehouse today, this Costco employee said the seasoned chickens spend 90 minutes in the Hardt-brand rotisserie cases at 180 degrees, and if the skin is "light," he puts them back to cook for another 10 minutes. He said no Costco member has complained about undercooked birds.
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